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Replies on time
When connected channels are operating normally, a new enquiry receives its first response in up to 30 seconds — overnight, on weekends and during peaks.
Replies in up to 30 seconds · 24/7
Stop losing customersbefore sales replies.
First Line AI answers inbound enquiries 24/7, clarifies the request, records the context in CRM and hands your sales manager a clear next step. We connect to your current CRM or provide and configure a new one.
UP TO 30 SECONDS24/7ANY CRMMULTICHANNEL
Today, 02:14
01 / THE 24/7 FIRST LINE
Every inbound enquiry receives a fast, useful first response.
First Line AI covers the first contact until a sales manager steps in: it replies in up to 30 seconds, qualifies the request and records the next action.
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Understands the request
It asks approved questions, recognises intent and collects only the context your sales manager needs.
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Hands off into CRM
It creates or updates the record, assigns an owner, creates the task and makes integration failures visible.
Up to 30 secondsAvailable 24/7Your CRM or a new onePeople handle the hard cases
THE LEAD HANDOFF LEAK PLAYBOOK · FREE
15 control points that reveal where your business loses inbound enquiries.
Take one recent enquiry, inspect five handoff stages and find the weak point: response, context, CRM record, ownership or recovery. Then choose the first control to test.
01Response02Context03CRM04Owner05Recovery
20 pages · 15 checks · a result in about 15 minutes
02 / SCENARIOS
One first-line principle. Different expertise for every business.
Property purchase
From a project question to budget, intent and purchase timing
The sales manager receives the goal, budget, timing and next step without making the buyer repeat themselves.
LIVE DEMO DIALOGUEfirstline
03 / LIVE IN 14 DAYS
From access to a working first line in 14 days.
The clock starts when access, data and approved knowledge are ready. Before launch, we test real scenarios, failures and human handoff.
Audit
We review channels, real conversations, CRM and the rules for handing work to sales.
Build
We connect channels and configure knowledge, qualification, CRM and automated actions.
Acceptance
We test normal paths, escalations, duplicates, integration errors and manual fallback.
Launch
We switch on live traffic, monitor the first line and hand documentation to the team.
CRM-AGNOSTIC
Your CRM — or a new one we provide.
We integrate First Line AI with your existing CRM, improve the required process or implement a new system when none exists. The request, qualification, history, sales manager, task and handoff status remain visible in CRM.
TECHNOLOGY PARTNERS
A partner ecosystem for CRM and infrastructure.
Partnerships expand the implementation options, but the architecture follows the client’s business rather than another company’s brand.
Licences, phone numbers, messages, APIs and other third-party provider costs are paid by the client.04 / EVERY INBOUND CHANNEL
Connect the places where customers already contact your business.
We bring available channels into one first line and one customer history. The exact connection depends on the account, country, API and provider.
Direct or ad replies when the account and API are eligible
Official Business API through an agreed provider
Website widget
An inbound conversation on the agreed page
Telegram
A bot or another separately verified workflow
+This is not a closed list: we connect other channels with an available API or reliable integration route. Third-party plans and usage are paid by the client.
05 / BASELINE
What are the enquiries waiting for a reply already costing you?
Estimate the cost of inbound enquiries that arrive overnight, on weekends or during peak load. One recovered customer may cover the monthly service, but your CRM must prove the actual result.
Enquiry cost in the audit zone≈ $3,500/ mo
This is not lost revenue and not an ROI promise. The decision needs actual response time, contact rate, handoff completeness and movement to the next CRM stage.Check against CRM
06 / CASES
Operational implementations on real enquiries.
We show delivered scope without invented growth percentages. This is implementation evidence, not verified revenue uplift.
MOMA LIV
The workflow handles Instagram inbound, collects budget and urgency, records the context in CRM and hands the next step to sales. We do not claim commercial uplift yet.
ANONYMISED DIALOGUE
01Budget — up to $220K
Purchase — within 2 months
✓ Passed to sales
STUDIOBASE
The workflow clarifies the service and preferred next step before a person joins, then records the request for follow-up. We do not claim commercial uplift yet.
ANONYMISED DIALOGUE
02Need — content shoot
Date — next week
✓ Slot proposed
07 / ONE PRODUCT
First Line AI Integration.
First Line AI IntegrationFrom $2,000
Available channel connections, your existing or a new CRM, qualification, sales-manager handoff, automated actions and acceptance tests.
Additional features and non-standard corporate architecture are scoped separately.Ongoing service$200 / mo
Support for the live first line and agreed minor adjustments. Licences, numbers, messages, APIs and hosting are paid separately.
✓Acceptance-based risk reversal: if an agreed test fails because of an implementation defect, we fix the agreed scope at no extra implementation fee until it passes. There is no revenue or conversion guarantee.
- ✓ Up to 30-second reply
- ✓ Available 24/7
- ✓ Existing or new CRM
- ✓ Acceptance report
08 / QUESTIONS
What you should know before launch.
The agent works within your approved knowledge and boundaries. It escalates complex or risky questions to a human, and every conversation remains visible in the log.
Check actual response times at night, on weekends and during peaks. The agent does not replace a strong manager — it keeps the enquiry warm until they step in.
No. First Line works with existing inbound demand. Advertising, outbound and lead generation are separate processes.
Before launch we document the environment, access, providers and processing boundaries. Storage and model-use settings are confirmed for the chosen architecture and agreement.
14 calendar days after we receive the required access, data, qualification rules and approved knowledge. If the client delays access or approvals, the clock pauses.
Yes. We integrate First Line AI with an existing CRM and can improve the required process. If there is no CRM, we provide and configure a new one.
09 / FREE FRONT-LINE AUDIT
Review one inbound journey in 20 minutes.
On the Systems Fit Call, we map where the customer waits, which context disappears and what your sales manager should receive. Then we tell you plainly whether an internal rule is enough or First Line AI Integration starting at $2,000 fits.
Working remotely with international clients. English, Russian and Spanish. Studio Base Design · [email protected]